After Los Angeles Airport recently launched a biometric self-boarding option, Finnair has now allowed travelers to board without having to produce their passport or boarding pass. A Finnair flight on the 9th of April from Los Angeles Airport to Helsinki has the honor of being the first to use the biometric eGates. Passengers have since enjoyed the more convenient, efficient, speedy, and hassle-free boarding procedure.
How does it work?
The experience is very simple. The passenger merely has to approach the self-boarding eGate. A camera with biometric functionality will then process the passenger’s facial features. Once the data is securely transferred to the Customs and Border Protection’s Traveler Verification Service, the image is matched with a facial token that has been registered at the start of the immigration procedure. Shortly after, the system validates whether the passenger is cleared for the flight or not, and if they are, they’re allowed to board. All this is done in a matter of seconds.
“Biometrics have great potential in enhancing both customer experience, speed, and security,” said Ground Experience Manager for Finnair, Sami Suokas. “Customer feedback was very positive, and we are looking forward to having more stations to utilize biometrics in the future, including our home hub Helsinki Airport, where we plan to start biometrics tests with the airport operator Finavia and Vision-Box.”
Vision-Box founder and CEO, Miguel Leitmann, said, “This comprehensive platform connects passengers and all other journey actors together, within a productive trusted identity ecosystem. It relies on and is an enabler of unprecedented quality of biometric data and facial recognition matching performance. That’s what makes it so fast, accurate, and secure at the same time. The result is a hassle-free experience for passengers at boarding, or possibly at any other check point. Having Finnair on-board was a straightforward process and one more confirmation that biometrics is becoming the new normal.”