RED – primarily a digital cinematography camera manufacturer – has been trying their skills in phone manufacturing. In a recent post on their message board, the founder of the company, Jim Jannard, maintained RED’s dedication to the unfortunate Hydrogen One handset. At the end of last year, the release of the somewhat expensive device was prolonged for months, only to find harsh scrutiny when it finally came out.
Ironically, the camera was one of the focal points of the varying complaints. RED is now saying that their original design manufacturer (ODM) is responsible for the mess up.
“While Foxconn has been fantastic, our ODM, which was responsible for the mechanical packaging of our design including new technologies along with all software integration with the Qualcomm processor, has significantly under-performed. Getting our ODM in China to finish the committed features and fix known issues on the Hydrogen One has proven to be beyond challenging. Impossible actually. This has been irritating me to death and flooding our reactor,” Jannard expressed in the post.
Facing the overall pitiless reviews of the phone, a weaker company might have easily decided to cut their losses and run. RED on the other hand has chosen to use the opportunity to double down. The new “Komodo” camera will be available in the Hydrogen Two as well as the Hydrogen One.
“To that end,” writes Jannard, “every Hydrogen One owner will get significant preferential treatment for the Hydrogen Two and/or new Cinema Camera model, both in delivery allocations and pricing.”
Based on the extensive time it took for the release of the first design, it might be fruitless to wait on the launch of the Hydrogen Two. However, the first model is usually the most difficult, especially considering that it was made by a camera manufacturer.